About Us

After managing medical practices for many years, and being involved in the Professional Association of Medical Office Management, I had networked with practice managers as well as many physicians. I noticed I was receiving more and more calls, inquiries asking for help with practice management issues, as well as coding, billing and reimbursement questions.

So, one day my husband said to me "you're giving away your knowledge for free; you should be a consultant". After many months of planning and networking with other business people I knew who had started their own consulting businesses, I founded Healthcare Resource Management, Inc in June 1995 to assist physicians, medical managers, coders and billers with the means to manage their practices, while ensuring they are compliant. We do this by accurately documenting, coding and billing the services provided to obtain optimum reimbursement.

CATHERINE A. BRINK, B.S.C.M.M., C.P.C., C.M.S.C.S
President/Owner
Healthcare Resource Management, Inc.
309 Morris Avenue, Suite F
Spring Lake, New Jersey 07762
Phone: 732.295.0196
e.mail: hrminc@aol.com
webpage: http://www.hrminc.com
LinkedIn

PROFESSIONAL EXPERIENCE

Healthcare Resource Management, Inc. 1995 to Present

Founder/President of a professional health care consulting organization assisting physicians and administrators/managers with the business aspects of managing their organizations, as well as helping coders and billers keep up to date and compliant with Medicare coding and billing regulations. Areas of expertise include business operations and management, revenue enhancement, practice evaluations from the front office to the back office, medical record documentation reviews, baseline chart audits for compliance plans with ongoing coding monitoring and education, chart audits, coding reviews, customized coding seminars and education.

Central Jersey Neurology Associates, P.A. 1993 to 1995

A 3 physician, multiple office neurology practice with diagnostic testing.

Practice Business Administrator

Responsible for the management of practice financial operations, computer system, personnel and marketing reporting directly to the managing physician.

• Assessed and reorganized front desk, billing department and medical transcription.
• Improved operations by terminating problem employees, training new personnel to exceptional performance levels, and building a team oriented staff.
• Developed new office policies and procedures including job descriptions, performance evaluations, salary reviews, work schedules, and medical records documentation.
• Renegotiated managed care contracts and eliminated 15% withhold fees.
• Increased total income by $134,000 or 12%.
• Reduced accounts receivable by $104,000 or 20% in six months.
• Trimmed total expenses by $46,000 or 4%.
• Increased net collections rate from 76% to 92%.
• Researched and installed a new computer hardware and software system including the lease contract and vendor support. (UNIX Medical Manager)
• Published a practice brochure which increased new patients by 10% after first mailing.
• Prepared the practice for a fourth physician by long range planning and outlining office site improvements.

Sea Girt IMCC 1992 - 1993

An immediate medical care and diagnostic testing center.

Practice Administrator

Responsible for developing and managing a new, computerized walk-in medical and diagnostic center reporting directly to the managing physician.

• Created job descriptions, work schedules and policy manual; hired and trained staff for office operations, computerized billing and appointment scheduling.
• Implemented ICD-9 and CPT codes and their charges; formatted encounter forms.
• Marketed the practice by designing and placing media ads.
• Contracted with HMO's, specialty practices and businesses.
• Recruited physicians and negotiated their contracts.
• Maintained net collections rate of 95% which improved cash flow.

EDUCATION

Montclair State University

B.S., Health Education, Magna Cum Laude

Professional Association of Health Care Office Management

Certified Medical Manager, C.M.M.

American Academy of Professional Coders

Certified Professional Coder, C.P.C.

Professional Association of Healthcare Coding Specialists

Certified Multi-Specialty Coding Specialist, C.M.S.C.S.

PROFESSIONAL AFFILIATIONS

• American Academy Professional Coders (AAPC)
• Monmouth-Ocean County Chapter of AAPC, Founding member/Past-President
• Professional Association Health Care Office Managers (PAHCOM)
• Professional Association of Healthcare Coding Specialists (PAHCS)
• New Jersey Medical Group Management Association (NJMGMA)
• Orthopedic, Cardiology and Internal Medicine Coding Alert, Editorial Advisory Board

Working as a healthcare consultant, with medical practices and coders, I have found the following to be the most frequently asked questions:

Q: What does your company do?

A: HealthCare Resource Management, Inc. is a professional health care consulting organization assisting physicians and administrators/managers with the business aspects of managing their organizations.

Q: How can you help my practice?

A: We help coders and billers keep up to date and compliant with Medicare coding and billing regulations. Areas of expertise include business operations and management, revenue enhancement, practice evaluations from the front office to the back office, medical record documentation reviews, baseline chart audits for compliance plans with ongoing coding monitoring and education, chart audits, coding reviews, customized coding seminars.

Q: Do you have any recommendations for other organizations that can help us?

A: Here are a few . . . .

www.aapc.com American Academy of Professional Coders
www.pahcom.com Professional Association of Medical Office Management
www.pahcs.org Professional Association of Healthcare Coding Specialists
www.highmarkmedicareservices.com Highmark Medicare Services
www.cms.gov Center for Medicare and Medicaid Services
www.cms.gov/clia/ CMS Clinical Laboratory Improvement Amendments
www.njmgma.com New Jersey Medical Group Management Association
www.mgma.com Medical Group Management Association
www.hcca-info.org Healthcare Compliance Association
www.ama.org American Medical Association
www.state.nj.us/dobi/aicrapg.htm PIP Information-State of New Jersey
lwd.dol.state.nj.us/labor/wc/forms/forms_index.html State of New Jersey, Dept of Labor/Workmen's Compensation Regulations
www.icd9data.com/HCPCS/default.htm 20011 HCPCS codes database

 

CATHERINE A. BRINK, B.S.C.M.M., C.P.C., C.M.S.C.S
President/Owner